Frequently asked questions

The following is a list of the most frequently asked questions. If you do not find the answer to your question, do not hesitate to contact us.

Any person or enterprise, possessing a bank account or a credit account, and enrolled in the account provider's on-line banking services.

When you proceed to make a payment for your purchase on a merchant's website, you do not have to transmit confidential information, such as a credit card or a debit card number, to the merchant, or any outside party. You will only have to transmit this information to your financial institution, whose on-line banking services you already use with great confidence.

No. HyperPayment never enters in contact with your financial information. HyperPayment allows you to connect to the Internet site of your financial institution, so that you can personally confirm the payment of a purchase or a bill. After that, HyperPayment relays the acceptance of the transaction by the consumer's financial institution to the merchant.

No software installation or card reading device (for cards with a computer chip or a magnetic strip) is necessary. There is only one prerequisite: to be enrolled in the on-line banking services provided by your financial institution.

The usage of the HyperPayment system is absolutely free for the consumer (no service or membership fee). The consumer assumes, when applicable, the current service fees charged by the financial institution. The operational costs of the HyperPayment system are assumed entirely by the merchant. These fees are smaller than the service fees of the currently widespread modes of payment. Thus merchants can save money.

When using HyperPayment^MC, consumers can choose to pay directly from their :

• Bank account
• Line of credit
• Credit card account

These options are available on the website of the consumer's financial institution.